Kasa Hs110 Cant Connect to Device Please Try Again Later

This Article Applies to:

The Kasa app will guide yous step-past-footstep during the initial configuration, yet, yous may not be able to go through all the steps due to some interference. This FAQ volition tell you what to do when you lot get stuck in a footstep.

Note: Ensure download the right App,Get the Kasa Smart app from the App Store or Google Play.

Case one "Connect to Wi-Fi" or "No net"

Step 1 Please double bank check your phone has connected to your main router's Wi-Fi and can admission the net.

Step 2 Force close the Kasa APP and launch it once more, wait a few more than seconds to see whether you tin go to the next stride to connect the smart Wi-Fi.

Case ii Unable to Connect to Your smart device'due south Wi-Fi

  1. Unable to Connect to Your Smart device Wi-Fi
  2. Cannot come across the Kasa device'south Wi-Fi on the Phone
  3. Ask for a countersign when connecting to the smart device's Wi-Fi

Step 1 Check the LED status of the device and make certain it'southward in config mode. Otherwise, reset the device as per the User Guide.

How to reset TP-Link Kasa smart switch and plug?

How to reset TP-Link Kasa smart bulb?

Notation:

For Smart Plug/Switch, the Wi-Fi light blinks orange and green ways it's in Config mode.

For Smart Seedling, it volition be flashing 3 times to show it's in Config mode.

For details, you tin go to world wide web.tp-link.com and search your smart device's model number, click on Back up, then you will come across the User Guide.

Step 2 iOS: Go to "Settings" to connect the Wi-Fi manually;

Android: It tin can connect to the network automatically, just if it fails to connect, delight go to "Settings" to connect to information technology. Once it'due south continued, delight become back to the Kasa app and click on "Attempt Again".

Step iii Click on "Settings" on your phone and find our APP on the listing, then enable the " Local Network " selection. Reopen our APP and attempt again.

If tin can't discover "Local Network" permission, please go back to APP and click "I've already given Local Network Permission".

Step 4 Make certain you choose the correct model and right wireless network to connect, which SSID should be'TP-Link_Smart Plug_XXXX'or 'TP-Link_Smart Bulb_XXXX'. (check the MAC Address on the label which is in line with some part of the network name).

Step 5 Brand certain there is no VPN or VPN software like Picket, AdGuard on the phone. If there is a VPN running, turn off the VPN on the phone.

Step half dozen Use another telephone to try again.

Step 7 Some phones prefer to connect to a remembered network instead of an unsecured network, in this instance, please forget the contour of the remembered network commencement.

How to remove existing wireless network profile on Android&iPhone

Instance iii Tin't Find Your Network

Tin't find the Wi-Fi name of the home network.

Pace ane Signal forcefulness of your home network should be adequate, movement the device closer to your router if not.

Step two If it doesn't display the Wi-Fi name of the router automatically, please choose "I tin can't find my network", then click on "Try Again" to refresh the Wi-Fi list.

Step three If the router's SSID is hidden, please choose "Join Other Network" to input SSID and password manually.

Step 4 Make certain your home Wi-Fi network is an encrypted 2.4GHz Wi-Fi network, Kasa device does not support a 5GHz Wi-Fi network, and they are unable to connect to an unsecured Wi-Fi network.

Step 5 Change the channel of your main router'south 2.4GHz to i,6,eleven.

Step 6 If your router supports "Band Steering", please disable this function or 5G network.

Stride 6 Alter some other telephone or tablet to check again.

Stride 7 Reset the Kasa device and try again.

How to reset TP-Link Kasa smart switch and plug?

How to reset TP-Link Kasa smart bulb?

Case 4 Unable to Connect to Your Wi-Fi Network

  1. Tin can't go through the connecting process
  2. Stuck at the final step after creating the icon

Step 1 Wait for 15 seconds and and then check the LED status. (Simply for smart plug/switch)

For the smart seedling, click "Exit Setup" to exit setup, go to the Devices page on the Kasa app to see whether you tin control the bulb, if yep, go to the Device Settings page to change the device proper noun and icon. If not, please become to Step two.

  1. Wi-Fi LED is solid Green or Bluish

If the Wi-Fi LED is solid Green or Blue, indicating the network connection has been established, please DO NOT click on "Restart Setup". Just forcefulness to shut Kasa APP and launch it again, look a few more than seconds to see whether the device is working.

You can change the device name and icon on the device settings page later if the Kasa device is configured successfully.

If the Wi-Fi LED is solid Greenish or Blue, but y'all can't find the Kasa device on the "Devices" page, please contact your router support to check if it has enabled "AP Isolation/Client Isolation" function and change the router's DNS to 8.8.eight.8 and 8.8.4.4.

  1. Wi-Fi LED is Not solid Green or Blue

Delight go to Footstep 2.

For the detailed LED explanations, yous can refer to the User Guide.

You can become to www.tp-link.com and search your smart device'southward model number, click on Support, then yous will come across the User Guide.

Pace 2 Ensure the router'southward Wi-Fi betoken forcefulness is strong, and your phone is connected to the same home network as the Kasa device now. If not, please motion your device closer to the router.

Step 3 Confirm the Wi-Fi countersign of your router. Configure the Kasa device again if the Wi-Fi password y'all typed in is wrong.

You can refer to the didactics below to forget the router's Wi-Fi and connect again to confirm the countersign.

How to remove existing wireless network contour on Android&iPhone

The password length can't exceed 64 characters and confirm the password does not comprise characters such as single and double-quotes.

Step 4 Modify another phone to have a try.

Step five Contact your router's support and switch the Wi-Fi encryption method to WPA2+AES.

Change the wireless channel to ane, 6, or xi and aqueduct width to 20MHz of the router and configure the smart device again.

If still can not connect to the wifi network, you may try to plow off the 5G on your wifi router to have a effort.

Instance 5 Failed to create name/ icon for the device

Stride 1 Ensure the router's Wi-Fi signal strength is potent, and your phone is connected to the same abode network equally the Kasa device now.

Step 2 If the Wi-Fi LED is solid Greenish or Blue, indicating the network connection has been established. Only force to shut Kasa APP and launch it again, wait a few more seconds to see whether the device is working.

For the smart seedling, click "Exit Setup" to get out setup, go to the Devices page on the Kasa APP to meet whether you can control the bulb.

You can alter the device name and icon on the device settings folio later on if the Kasa device is configured successfully.

In other situations, please refer to Example iv to do further troubleshooting.

Step iii Try a Uncomplicated name / Endeavor Icon from Kasa APP, non choose from Album

Step 4 Change some other phone to accept a try.

Step 5 Reset the Kasa device and try once again.

How to reset TP-Link Kasa smart switch and plug?

How to reset TP-Link Kasa smart seedling?

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Source: https://www.tp-link.com/id/support/faq/2229/

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